Last Updated: October 26, 2023
Hash Miner ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hash-miner.com and use our cloud mining services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
- Personal Data: Personally identifiable information, such as your username, email address, and cryptocurrency wallet addresses, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service.
- Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.
- Financial Data: Financial information, such as data related to your cryptocurrency deposits, withdrawals, and mining activity, that we collect when you purchase contracts or withdraw funds from the Service.
- Google Analytics Data: We use Google Analytics to collect information about your use of the Service. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Process your transactions and manage purchases of mining contracts.
- Provide you with cloud mining services and display your mining output.
- Email you regarding your account or service updates.
- Improve the efficiency and operation of the Service.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to product and customer service requests.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. For example, we use Bitaps for cryptocurrency deposit address generation and forwarding.
- Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
- Google Analytics: We share data with Google Analytics for the purpose of analyzing website traffic and user behavior.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request portability of your personal information.
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: support@hash-miner.com